Privacy Policy

Last updated: August 17, 2025

1. Information We Collect

1.1 Information You Provide Directly

1.2 Information We Collect Automatically

1.3 Information from Third Parties

• Authentication Providers: Apple and Google provide basic profile information when you sign in
• Payment Processors: Apple App Store and Google Play Store handle subscription transactions
• AI Service Providers: OpenAI processes your inputs to generate excuses and images

2. How We Use Your Information

2.1 Primary Service Functions

• Excuse Generation: Process your inputs to create personalized excuses and accompanying images
• Account Management: Maintain your user account and subscription status
• Content Storage: Save your generated excuses for future access and reference
• App Functionality: Enable features like search, sharing, and preference settings

2.2 Analytics and Improvement

• Usage Analytics: Understand how users interact with our app to improve functionality
• Performance Monitoring: Identify and fix technical issues, crashes, and bugs
• Feature Development: Analyze usage patterns to develop new features and improvements
• Onboarding Optimization: Track funnel metrics to improve user experience

2.3 Business Operations

• Customer Support: Respond to your inquiries and provide technical assistance
• Subscription Management: Process payments and manage subscription renewals
• Legal Compliance: Comply with applicable laws and regulations
• Security: Protect against fraud, abuse, and unauthorized access

3. How We Share Your Information

3.1 Third-Party Service Providers

We share information with trusted third-party services that help us operate our app:

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Legal proceedings where disclosure is necessary
• Protection of our legal rights and property

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Security

4.1 Security Measures

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls limit who can view your personal information
• Regular Audits: We regularly review and update our security practices
• Secure Infrastructure: We use reputable cloud providers with robust security measures

4.2 Data Retention

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Generated Content: Stored until you delete it or close your account
• Analytics Data: Aggregated and anonymized data may be retained for business analysis
• Legal Requirements: Some data may be retained longer if required by law

5. Your Privacy Rights

5.1 How to Exercise Your Rights

To exercise any of these rights, you can:

• Use the account settings within the Skipr app
• Contact us through our support page
• Email us with your request (contact information below)

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States where our servers are located. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

7. Children's Privacy

Skipr is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately.

7.1 Users Under 18

If you are between 13 and 18 years old, please ensure you have parental consent before using our app and providing any personal information.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: Detailed information about our data collection and use practices
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

9. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including those listed in Section 5 above. Our lawful basis for processing your information includes:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: Analytics, security, and service improvement
• Consent: Where you have given explicit consent
• Legal Compliance: Where required by law

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through the app or via email for material changes
• Post the updated policy on our website
• For significant changes, we may seek your consent before the changes take effect

11. Data Controller and Processor Information

Skipr acts as the data controller for the personal information we collect. Our third-party service providers act as data processors under our instruction and are bound by contractual obligations to protect your data.

12. Cookies and Tracking Technologies

Our mobile app may use local storage and similar technologies to:

• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized experiences
• Maintain your session and authentication status